Q: What size disk drives are supported?
A: PPA enclosures support disk drives up to 1.5TB+
Q: My disk drive is not detected. Why?
A: Ensure drive is firmly attached to internal connector
A: Ensure power connector is attached and drive is powering up
Q: My 3 in 1 Adapter does not detect the attached drive. Why?
A: Ensure drive is attached and powered up before powering up adapter
Firewire
Q: Are drivers required for PPA Firewire controllers?
A: No additional drivers are required - drivers are native to the O/S
Q: I have installed the Firewire controller, but it's not detected. Why?
A: Remove the controller and reinstall in an alternate PCI / PCI-E slot
Q: My Firewire controller has a power connection. Is this necessary?
A: The 12 volt connector is provided to power bus devices. When attaching devices that do not have independent power, this connector must be used
SATA
Q: What operating systems are supported by the PPA SATA controller?
A: Windows 98se / ME / 2000 / XP / Vista / 7 - Linux
Q: My SATA II drive is not being detected by the SATA I controller. Why?
A: Some drives may require jumper settings for SATA I detection. Contact disk drive manufacturer for proper jumper settings
Q: What are the supported RAID configurations for the PCI SATA controller?
A: Controllers #1325 and #1356 support: 0, 1, 0+1, JBOD
Q: My SATA controller installed a RAID controller, but I don't intend to use RAID.
A: If only one drive is attached, or a RAID configuration is not set, drive will function in non-RAID mode
Q: How many drives are supported by the PCI SATA controller?
A: Two SATA and two PATA drives
USB Controller
Q: The controller shows Vista support, but no Vista drives are included. Why?
A: For Windows Vista / 7, no additional drivers are required. Once installed, the controller will be auto-detected by the operating system
Q: My PCMCIA controller has a power connection. What are the requirments?
A: The USB PCMCIA controller uses a 5 volt, 2 amp power adapter with inside positive polarity
USB Hub
Q: Are drivers required for PPA USB Hubs?
A: No additional drivers are required. Once connected, device will be auto-detected by the operating system
Q: My USB Hub contains an extra cable with a power connection. Why?
A: This is an optional 5 volt USB power cable, which can be used to provide additional power to the hub for device detection
Q: What are the requirements for the power connector on the hub?
A: 5 volt, 2 amp with inside positive polarity
